VADU Privacy Policy

Last Updated: December 2025

Vadu (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our website, platform, and related services (collectively, the “Services”).

By using Vadu, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

1.1 Information You Provide

We may collect the following information when you use our Services:

  • Account Information: name, email address, phone number, and password.

  • Contractor Information: business name, licenses, certifications, work history, photos, service areas, and other business details submitted to your profile.

  • Communication Information: messages sent through the platform or sent to us directly.

  • Project Information: details homeowners submit about projects or service requests.

1.2 Information We Automatically Collect

When you use the Services, we may automatically collect:

  • Device Information: IP address, device type, browser type, operating system.

  • Usage Data: pages visited, actions taken, time spent, and referring URLs.

  • Cookies and Tracking Technologies: used to enhance functionality, remember preferences, and analyze usage.

1.3 Information from Third Parties

We may receive information from:

  • Identity or licensing verification partners

  • Payment processors (if applicable in the future)

  • Marketing or analytics tools

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2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Services

  • Create and manage user and contractor accounts

  • Connect homeowners with contractors

  • Verify contractor identity and business credibility

  • Respond to inquiries and provide customer support

  • Analyze usage and performance of the platform

  • Communicate updates, promotions, or service changes

  • Maintain security, prevent fraud, and enforce our policies

  • Comply with legal obligations

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3. How We Share Your Information

We may share information in the following situations:

3.1 With Contractors

When homeowners submit a service request, relevant details may be shared with contractors.

3.2 With Homeowners

Contractors who list their services may have their business information displayed publicly.

3.3 With Service Providers

We may share information with third-party vendors who assist with:

  • Hosting

  • Analytics

  • Customer support

  • Security and fraud prevention

These providers may only use your information as necessary to perform their functions.

3.4 For Legal Reasons

We may disclose information if required by:

  • Law or legal process

  • Government authorities

  • To protect rights, safety, or the integrity of Vadu

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4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Keep you logged in

  • Improve performance and analytics

You may disable cookies in your browser settings, but certain features may not function properly.

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5. Data Retention

We retain your information only as long as necessary to:

  • Provide the Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

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6. Security

We use reasonable administrative, technical, and physical safeguards to protect your information.

However, no online system is 100% secure, and we cannot guarantee absolute security.

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7. Your Choices

You may:

  • Update your account information at any time

  • Request deletion of your account (subject to legal retention requirements)

  • Opt out of promotional emails by using the “unsubscribe” link

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8. Children’s Privacy

Vadu is not intended for individuals under 18. We do not knowingly collect information from minors.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent version. Continued use of the Services means you accept the updated policy.

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10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Vadu.Official@gmail.com